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Information Tecnology Services

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  • Information Technology is the Use of Any Computers, Storage, Networking and Other Physical Devices, Infrastructure and Processes to Create, Process, Store, Secure and Exchange All Forms of Electronic Data
  • Charges: Service Tax on the supply will be charged at the point of services rendered
  • IT Services:
    • Computing Services;
    • Coding and Programming;
    • Application Development;
    • Software Development;
    • System Integration;
    • Web Development;
    • Online Platforms (Effective 1 January 2020, for the purpose of service tax, any person who operates online platform is considered a taxable person under Item 12, Group G: Professionals in the First Schedule of the Service Tax Regulations 2018);
    • Networks Integration;
    • Data Processing and Administration;
    • Cloud Services;
    • Artificial Intelligence;
    • Internet of Things
  • Taxable Services:
    • Provision of software by the software developer;
    • Services relating to the development, customization or provision of computer system (computer system refers generally to IT equipment and software that works together to perform some specified functions);
    • Installation or setting up of computer system;
    • Installation of software into hardware;
    • Software support and maintenance;
    • Periodic payments, subscription or maintenance for continued use and updates website related services, (eg development, customization, maintenance of webpage, websites, web portal and online platforms);
    • Updating to new version, upgrading or modification of data, system or software;
    • Provision of cloud services;
    • Managed data centre services (eg managed service, connection charges);
    • Digital data services delivered through the internet;
    • Administrative fee for data, system or software;
    • IT advisory or consultation in relation to data and systems (hardware and/ or software)
    • Management on IT;
    • Training services (subject to service tax under Consultancy Services effective 1 January 2019)
    • Physical security of hardware or server
    • Maintenance management hardware
  • Not subject to Service Tax
    • Charge on storage or co-location of hardware or server;
    • Leasing or rental of computer, hardware and server;
    • Assembly of computer, hardware or server
  • Exemption from Payment of Service Tax on ITS Received
    • The service that is exempted is an ITS, not other services received by ITS provider;
    • ITS provider who is the recipient of such ITS must be a registered person;
    • The ITS is provided by an ITS provider who is a registered person